ZIHUI'S COMMISSIONS

Hello, thanks for stopping by!This is where you can find all the relevant information regarding my commissions, including my examples, prices and terms of service.

Status: Open

If you are interested in commissioning me, please fill out this google form here!Depending on the my working status (open/closed), I will either contact you shortly after receiving the form, or once I am available to take on more work. In the mean time, please ensure that you have read over and agree to my terms of service.Thank you for your interest!

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COMMISSIONS

More examples can be found through my art archive here

*Additional surcharges may apply if intensive outfit detailing (lace, embroidery, layering, etc) or body markings is important to the piece. (Refer to clause 'Surcharges' in my TOS for further details.)

Commission Form:Email: Used to send PayPal invoice to
Commission Type: Bust, Halfbody or Fullbody
Reference/s: Either existing character art or specific images for each design element
Prompt: Anything from a specific pose to a brief personality description
Other: Any additional info you'd like to includeConfirm that you have read through and agreed to my terms of service:

Before ordering a commission, please ensure that you have read through and understood my terms of service. By ordering a commission from me, you acknowledge that you accept all terms listed.

TERMS OF SERVICE

WORKFLOW PROCESS

1. Once the client's slot has been confirmed and accepted, the artist will send an initial pose sketch based on the prompt for approval. Once approved, the client will send payment through PayPal invoice before further work is done.
-After approval, any major anatomical/pose adjustments afterwards will require a surcharge. (refer to clause 'Surcharges' in my TOS for further details)2. The artist will send several more WIPs throughout the commission, either at the artist's discretion or upon request by the client. Although it should be done within 2 weeks, please allow up to a 5 week turnover per slot once started.3. Once the artist has completed the commission, the product will be sent to the client.
-If the client has an order above $100 and has sent 50% of the invoice as opposed to the full balance, the product will first be sent with an obstructive watermark. Once the final 50% of the invoice has been paid the regular product will be sent.

CONDENSED TOS

NOTICE: This is the CONDENSED version of the TOS. The purpose of this condensed version is for the client to have a summarised overview of the main points. Please refer to the full TOS further below for more detailed terms, which will apply to your orders.

- Pay up front for orders below $100.
- On orders above $100, at least 50% of the total invoice to be paid up front.
- Product will be delivered digitally.
- Seller will not be responsible for loss of product once it has been delivered.
- Customer has right to two complete revisions in the pose phase.
- Customer has right to reasonable amounts of minor edits before and after completion (i.e eye colour change)
- Fee is calculated in USD
- Customer can ask for a refund on orders with no progress for one month, or when work has not been completed within three months.
- Customer is required to contact the seller in a fast and responsive manner.
- Products cannot be used for commercial use without the seller's expressed written consent.
- Seller can cancel and refund any order at any time.
- Customer does not hold the right to use the product in any blockchain-related technology, including NFTs, cryptocurrency, or future inventions in the space.

FULL TOSLast Update: 01/09/21

This contract applies to the artist further called Seller, and person or institution further called Customer purchasing from Seller a work of art further called Product. By ordering Product from the Seller the Customer agrees to the following terms and conditions:Payments
- Customer agrees to pay the due amount upfront for any orders of value lower or equal to $100.
- On orders above $100, the customer agrees to pay half the total invoice upfront. The balance has to be paid on approval of the watermarked final.
- Any other payment schedule has to be mutually agreed before work on the Product commences.
- Customer accepts that work on the Product will not commence until initial payment has been received by Seller according to the above schedule.Product Delivery
- Customer agrees that Product will be delivered digitally to email address provided by Customer, after the final payment has been received by the Seller.
- Any other method of delivery, either digital or physical, has to be mutually agreed before the work commences. Customer is obliged to bear any costs incurred by alternative delivery method, such as postal costs, material costs, digital service subscription fees etc.
- Upon delivery of the product, it is the Customer's responsibility to store it properly. Loss of product due to negligence will not be reimbursed by the Seller. Seller can not guarantee that the original copy of the product will be available in the case that the Customer lost their files.Revisions
- Customer has right to two complete revisions in the posing phase.
- Customer has right to a reasonable amount of minor edits after completion, such as changing an eye colour or fixing a small detail, up to an additional 10% of the total time spent on creating the originally delivered Product. Any requests above that will require a prior mutual agreement and will result in a proportional increase of order value. Any such increase will be invoiced separately. Work on any such excessive requests will not commence until the payment for the additional invoice(s) has been received.Surcharges
- If the commission requires intensive detailing, such as through lace, embroidery, tattooing, etc., refer to the surcharge list below:
a. Detailing that requires special attention: up to +30% surcharge
- The client has the responsibility to ask for changes to a WIP as early as possible; otherwise, refer to the surcharge list below:
a. Change requires the artist to redo a combination of linework and colour/shading: up to +50% surcharge
b. Change requires the artist to redo intensive patterning/detailing: up to +30% surchargeCurrency Conversions
- Customer agrees to pay the total amount specified in USD.
- It is a sole responsibility of Customer to bear any currency conversion costs, bank transfer fees, payment provider service fees and any other costs involved in transferring funds to the Seller.
- Payment is considered as received and completed only when total amount received on Seller's account is equal to the invoice amount in USD.Refund Policy
- Customer has right to request a full refund if there's been no progress for one month, or when Product has not been completed within three months. Refund conditions for commissions which require more work must be agreed separately, before the work commences. These provisions exclude work interruptions caused by unforeseen circumstances such as illness, accident or any other credibly documented reason for interruption of work.
- Customer obliges to contact the Seller in a fast and responsive manner, responding swiftly to any requests for comments, clarifications, opinions, validation of progress etc. Lack of timely communication on behalf of Customer will be recognized as implicit approval of all work progress and current state of the Product.Personal & Commercial Use
- The Product received by Customer is for personal use. Any use of the Product for commercial purposes, reselling it, reproduction or publishing for reasons other than personal purposes has to be approved beforehand by the Seller. This will require a separate agreement between Customer and Seller defining exact conditions and financial implications of such use of the Product.
- Customer does not hold the right to use the product in any blockchain-related technology, including NFTs, cryptocurrency, or future inventions in the space.
- In addition, Customer does not hold the right to use the product for AI datasets or for AI tools and any present or future inventions in the space.Cancellations
- Seller reserves every right to refuse or cancel any order, under condition of full refund, without giving reasons to Customer.
- Any disrespectful behaviour will not be tolerated. It might result in cancellation of order without any right of Customer to receiving a refund, and may result in refusing any service to the Customer in the future.

Seller
- The Seller (ZIHUI) retains full copyright to the commissioned artworks, and retains the right to post or include the artworks on their social media, portfolio, or other galleries.
- The rights to the characters remain with their owners.Customer
- The customer is free to use the commissioned artworks(s) for personal use on their social media, galleries, etc. with proper credit back to the artist.
- The customer may crop or resize the artwork(s) for personal use such as icons, banners, etc.
- The customer may not make any artistic edits, or request someone else make artistic edits to the commissioned artwork(s).
- The customer may not use the commissioned artwork(s) to mass produce or distribute items, even for free, unless they have first contacted the artist and gained written permission to do so.Please ensure that you have read through and understand the terms of service provided here. By ordering a commission from me, you agree to all terms listed.